Frequently Asked Questions

Covering aspects from order, design,
payment, shipping, product knowledge, and more

Can I cancel after placing an order?

You have the right to cancel the order at any time before confirming the physical sample and/or starting bulk production, at which point we will refund the full amount to your account. Please note that we will not begin the bulk production process until you confirm the final physical sample. Once you approve the sample and production begins, the order cannot be canceled.

Can I follow the production process?

Yes. You are welcome to inquire about the production status of your order at any time. Our sales staff are very happy to provide you with photos of the production process and finished products.

Can I communicate by phone?

Yes. We offer telephone communication services, and you can contact us at +86-0769-2271-9048. However, to ensure efficient order processing and communication records, we recommend that you primarily contact our team via email at fawang@asnypin.com.

Is ASNY a trading company or a factory, manufacturer and maker?

ASNY Craft Factory is an experienced manufacturer located at No.4, FanMo Road 2 ShiMei Village, WanJiang District, DongGuan, GuangDong, China 523000. We warmly welcome you to visit our factory in person! ASNY Craft Factory specializes in producing a variety of metal and soft PVC promotional gifts, souvenirs, and crafts. Our products cover a wide range, meeting the diverse market demands.

Have ASNY's products passed any safety tests?

Absolutely. We are committed to producing all products with environmentally friendly materials, and all our products have passed the safety tests of authoritative organizations such as SGS. Our production facilities have also successfully passed the rigorous audits of Disney and Walmart, becoming their officially authorized manufacturer.

What is the design and ordering process?

Our design and ordering process is designed to be very simple and easy: Initial consultation: You can provide your customization requirements and design ideas via email, fill out the online quote form, or live chat. We also highly welcome phone communication. Design creation: Your design ideas will be handled by our professional graphic designers, who will create a digital product rendering (usually when you do not have a specific design or physical sample) or a product design drawing (i.e., "production standard") based on your requirements, and send it to you via email for review. At the same time, we will provide a detailed quote, which varies depending on design complexity, order quantity, and product size. Revision and confirmation: If the product design drawing meets your expectations at once (we strive to achieve this), you can place an order. If adjustments are needed, our design team will make unlimited revisions until it fully meets your expectations, without any extra charges or ordering obligations. Receiving a physical sample: You will receive a physical sample. For the physical sample, you can agree or request any modifications! Receiving all products (bulk goods): The bulk goods are usually completed and shipped out about 10 days after you confirm the physical sample.

What is the minimum custom, order, or purchase quantity?

Our minimum order quantity is 100 pieces. As the order quantity increases, the unit price will gradually decrease, and large orders can enjoy mold fee waivers and more favorable prices.

What is the price of a single product?

Prices vary depending on the order quantity, design complexity, etc. For special needs, even if the quantity is less than 100 pieces, we can customize samples for you, but the price will be calculated based on 100 pieces.

Can I enjoy bulk ordering benefits with different designs?

Due to the fixed costs of custom products, our pricing is calculated based on design. Different designs are treated as separate orders, but variations in color or electroplating of the same design can be treated as one order.

Can I see design proofs, agreements, or contracts before placing an order?

Yes. After placing an order, we will provide a digital design proof for your review. You can cancel the order at any time before the sample confirmation and/or bulk production begins, and enjoy a full refund. Our design team will make any adjustments to the product design according to your requirements.

Can I see multiple variants of the same design and choose my favorite?

Yes. If you only have preliminary inspiration without a specific design, ASNY's design team is happy to provide product renderings based on your requirements to help you spark inspiration or clarify your preferred style. For existing specific designs or samples, if you wish to explore different color or electroplating options, you just need to specify your specific requirements when placing an order or through email. Our professional designers will present various variants for you to choose from. Since color or electroplating options do not require a new mold, you can split your order into different colors or electroplating changes without any extra charges.

Can the products have a gradient color effect?

Yes. Please note that the gradient effect can only be achieved through offset printing and silk screen printing technologies, and is not applicable to enamel, imitation enamel, and embossed soft enamel products.

What file formats does ASNY accept?

We accept a variety of design formats for products, from mobile phone shots and hand-drawn sketches to professional vector files. Supported file formats include, but are not limited to: .jpg, .png, .tiff, .gif, .bmp, .jpeg, .psd. While vector graphics (such as .ai or .eps formats) are not required, they are strongly recommended. If there are any issues with your files, we will contact you promptly.

Can my logo or design be used on the products?

Yes. We can apply any logo or design to our products. For enamel, imitation enamel, and embossed soft enamel products, there are specific design and production considerations. For those who prefer non-cartoonized or non-highly creative product designs, we recommend using offset printing and silk screen printing to precisely print your logo or design.

Does ASNY provide design services?

We usually accept designs or physical samples provided by customers, but our professional design team is also happy to participate in your product design process.

Is there a charge for design services?

All design services we provide (product renderings, product vector graphics, product specification drawings, etc.) are free of charge.

How will my design be used?

We will only use your design with your explicit authorization. Other than producing the products you order, we will not use your design in any other way. We will archive your design or physical sample for your future reordering use only.

If I provide a physical sample, can ASNY replicate or produce it?

Providing a physical sample greatly helps us match your design as closely as possible. Please understand that we need to create new molds and cannot guarantee a 100% match with previous products. Based on our extensive production experience, the products we have successfully replicated have satisfied the vast majority of our customers.

Can the products be cut or punched?

Yes. ASNY Craft Factory employs advanced die stamping technology, which can easily achieve the external shape cutting and creation of a few internal holes in products. Furthermore, our die casting process can handle extremely irregular product shapes and complex internal drilling requirements. No matter how complex your design or how special your requirements, we have the capability to turn them into reality.

Which colors can I choose from?

We use the Coated Pantone color system to define product colors, so please refer to the PMS color chart. If the color format you provide is different, we will try to find the closest substitute color. However, please note that there is no perfect 1:1 correspondence between different color systems. If you have very strict color requirements, we strongly recommend choosing colors from our PMS chart.

Does ASNY offer custom sample services?

Yes. We offer custom sample services, charged based on the production price for 100 units.

Does ASNY provide generic samples?

We provide non-customized generic samples or bulk purchases, which have no brand identifiers and do not belong to any customer's specific design. For example, the design themes of generic samples include weather, cities, animals, etc. For more information about generic products, please contact us.

What payment methods does ASNY accept?

We support a variety of payment methods to provide flexible payment options for our clients: 1. Bank transfers within the United States. 2. Bank transfers outside of the United States. 3. Payments via Zelle. 4. Payments via PayPal. 5. Transactions through the Alibaba platform. 6. In certain cases, we may also accept payments by check.

Where are ASNY's shipping locations?

Our goods are shipped from Dongguan City, Guangdong Province, China. We use international courier transportation services, with a usual delivery time of 3-4 business days.

Does the order price include shipping costs?

Yes. Customers don't need to worry, as we clearly list the shipping costs in the quotation.

Can I use my own shipping method or discount account?

Yes. We support customers using their personal shipping methods or discount accounts.

Will I receive tracking information when my order is shipped?

Yes. You will receive the courier or freight tracking information for your order.

Can I change the delivery address after placing an order?

Yes. You can change the delivery address. We advise you to notify us of any address changes as soon as possible. Although we work closely with couriers like FedEx, rerouting packages during transit can be quite difficult.

What is ASNY's refund policy?

If a customer cancels the order at any time before the physical sample is confirmed, and payment has already been made, we will process a refund. All other sales are final. If you receive a physical sample that in some way does not match the approved design, please send us pictures of the product and a detailed description of the issue, and we will resolve it for you as soon as possible.

Can I return the product if I am not satisfied?

For stock items, we are happy to accept returns. However, for custom products, we only accept returns in cases of quality issues. Please provide pictures and a detailed description of the problem, and we will address it for you promptly. Given that our orders are fully customized, returns for reasons other than quality issues are not accepted.

Can I request a refund if the goods arrive later than expected?

When accepting orders, the ASNY team already accounts for possible courier delays or customs hold-ups to ensure there is enough time buffer. Delays caused by third-party transportation service providers (such as FedEx, UPS, USPS, DHL, etc.) are not applicable for the return policy.

What should I do if the quantity of products I received is incorrect?

Typically, we provide some extra products in each order. If for any reason you receive fewer than the ordered quantity, we will send the missing products at no additional cost.

What materials are metal badges & lapel pins typically made from?

Our standard metal badges are primarily made of iron, with a variety of material options like brass, zinc alloy, and stainless steel available to suit different design needs. Iron is affordable and practical, while zinc alloy is especially suitable for badges with complex shapes or internal holes.

Can I order PVC (soft plastic or rubber) badges instead of metal badges?

Yes. We offer customization services for PVC badges or lapel pins. PVC badges or lapel pins are favored by many well-known brands for their uniqueness. We have extensive production experience, please provide your specific requirements and specifications when placing an order.

Can ASNY provide precious metal badges?

Yes. We can offer customization services for pure silver, gold-filled, or 14K gold pins. Please contact us directly for detailed pricing information.

What badge styles do you recommend?

We recommend embossed soft enamel badges as the most popular choice, affordable and attractive, made of metal and filled with enamel colors, offering a unique texture. Imitation enamel badges are the second recommendation for their high perceived value and smooth polished surface. Offset printed and silk-screen printed badges are suitable for highly detailed designs, able to precisely convey complex patterns. Photo-etched and sandblasted polished badges offer colorless metal texture options. All styles allow for custom shapes without extra costs.

Can I set sequential numbering on each badge?

Yes. We offer the service of adding sequential numbering to custom metal or PVC products, which requires an additional fee. Please notify us during the sample confirmation stage so we can include this service in the quotation.

What plating options are available for badges?

Our standard plating option is silver. We also offer a variety of free plating choices, and you can specify or change the plating color at any time during the sample production process. Our plating color choices include gold, silver, copper, bronze, nickel, black nickel, rose gold, two-tone, or three-tone combinations, etc.

What is the difference between black nickel plating and black plating?

Dyed metal finishes (plating) offer a wide variety of color choices for designs, especially creating a true black effect. Black nickel, while appearing as shiny black at certain angles, may look more silver-grey from other angles, suitable for specific artistic choices.

Do you offer eco-friendly packaging options?

Yes. We offer eco-friendly paper packaging options. We recommend using some form of packaging to protect the badges from damage during transit.

Do you provide badge gift boxes?

Yes. We offer a variety of gift box options, supporting full customization. You can browse different styles on our website. Whether enhancing brand image or as a special gift, our custom gift boxes add unique charm to your badges.

Can I use my own design to customize badges?

Yes. As a professional custom badge and lapel pin factory, we welcome you to use your own design. We can customize the size, shape, color, and manufacturing process according to your specific needs, ensuring your badge perfectly meets expectations.

Can badges be individually packaged?

Yes. We typically offer individual packaging services for each badge. In addition, we provide plastic bags or paper packaging as alternative choices. Please inform us of your packaging preference when placing your order. To ensure product safety during transit, we recommend some form of individual packaging to avoid scratches.

How is the color of the badge determined?

We use the Pantone Color Matching System to ensure the accuracy and consistency of colors. If you have requirements based on other color systems (such as hex codes, RGB, etc.), we recommend using the Pantone color chart for matching to ensure the best results.

Can I customize the printing on the back of the badge?

Yes. We can add customized designs, text, or logos to the back of the badge according to your needs. You can also choose to leave the back blank, which will not incur additional costs.

Can I choose custom fittings for the badge?

Yes. You can customize fittings based on the badge size and design, with prices varying by choice. Please specify your fittings design needs when placing your order. We also have a rich inventory of fittings to offer you choices or inspiration. Visit our website for more information.

Can the pin and clasp on the back of the badge be made of non-metal materials?

Yes. For enhanced safety and eco-friendliness, you can opt for PVC, black soft rubber, or transparent clutches instead of traditional metal materials. Such alternatives are adopted by many well-known brands, like Disney, for their safety. We also offer customized fittings services to adjust the size and shape according to your needs.

What is the size of the pin on the back of the badge?

Our standard pin length is 8 millimeters, with a thickness of about 1 millimeter.

Can pins be made without a pin stem and clasp?

Yes. We offer an option to use magnets instead of traditional lapel pin stems, which is very popular in the Middle East due to their special and typically thinner garments.

Can I customize the shape of the keychain?

Yes. ASNY offers comprehensive customization services, including double-sided keychain designs. You can opt for identical or different designs on each side. Please share your design ideas with us, and our designers will create exclusive renderings based on your concepts.

Can the two sides of the keychain have different designs?

Yes. As experts in custom keychain production, we are dedicated to offering personalized customization of size, shape, color, and production process.

What materials are keychains typically made from?

Our standard keychains are primarily made of iron, but we also offer a variety of material options like brass, zinc alloy, and stainless steel to meet different design needs. Iron is affordable and practical, while zinc alloy is particularly suitable for keychains with complex shapes or internal holes. Accessory materials can also be customized. For special requests, please contact us directly.

Can I order PVC (soft plastic or rubber) keychains instead of metal keychains?

Yes. We provide customization services for PVC keychains or key rings. PVC keychains or key rings are often paired with magnets on the back for use as fridge magnets. We have extensive production experience; please provide your specific requirements and specifications when placing an order.

What sizes are available for keychains?

Keychains typically range from 0.75 inches to 2 inches (1.9 cm to 5.1 cm). We offer full-size customization services, covering size, shape, color, and production process, to meet your personalized needs.

What accessory options are available for keychains?

The standard accessory option is a sturdy jump ring, but we also offer alternatives like chains and lobster clasps. For special accessory needs, please specify in detail when placing your order.

How are keychains packaged?

We typically provide individual packaging for each keychain, including options for cellophane bags or paper packaging. We recommend some form of individual packaging to ensure the keychains are protected during transit. If you have specific packaging preferences, please indicate them when placing your order.

Can I add sequential numbering to the keychain?

Yes. We offer laser engraving of sequential numbers on custom metal products, which incurs an additional fee. Please make this request when placing your order, and we will ensure this feature is incorporated into the final design.

What coin sizes are available?

We provide a full range of customization services, including size, shape, color, and production process, to meet your personalized needs.

Can I add sequential numbering to the coin?

Yes. We offer laser engraving of sequential numbers on custom metal products, which requires an additional charge. Please mention this requirement during the ordering process.

What is the thickness of the coins?

The standard thickness is 3 mm, but we also offer customization services to meet your specific thickness requirements.

Are coins individually packaged?

Yes. Each coin is typically placed in an individual PVC bag. Additional packaging options are available for an extra charge. If you have special packaging requirements, please inform us when placing your order.

Which coin style should I choose?

Embossed soft enamel coins: Most popular, affordable, and suitable for solid colors without shadows/gradients. Imitation enamel coins: High perceived value with a flat, smooth surface without texture details. Offset or silk screen printed coins: Suitable for highly detailed designs with shadows or gradient colors, often covered with an epoxy dome for enhanced durability. Photo-etched or sandblasted polished coins: Colorless with a unique texture or glossy surface.

Can I use my own design to customize a coin?

Yes. ASNY, as a professional factory for custom coins and challenge coins, supports customizing the size, shape, color, and production process based on your artwork.

Can I customize both sides of the coin?

Yes. We offer double-sided customization services, allowing for identical or different designs on each side. Just provide us with your design or inspiration, and we will create exclusive renderings for you.

What materials are commonly used to manufacture coins?

Our standard coins are primarily made of iron, but we also offer a variety of material options like brass, zinc alloy, and stainless steel to meet different design needs. Iron is affordable and practical, while zinc alloy is particularly suitable for coins with complex shapes or internal holes.

Can I use my own design to create jewelry and accessories?

Yes. Customizing jewelry and accessories is a specialty of ASNY. We provide customized services in size, shape, color, and production process to meet your unique needs when creating distinctive accessories for you.

What is the minimum order quantity for jewelry and accessories?

Unlike metal products such as badges or keychains, the minimum order quantity for pendants and jewelry is 50 pieces.

Can I order just one component of a piece of jewelry, such as a necklace, pendant, bracelet, or other fashion accessories?

Yes.

Can I customize the back design or engraving of the jewelry and accessories?

Yes. We offer laser engraving or etching of sequential numbers on the back of custom jewelry and accessories, which requires an additional fee. Please make this request when placing your order, and we will ensure this feature is incorporated into the final design.

Can I use my own design to make cufflinks?

Yes. ASNY specializes in offering customized cufflink services. During the process of making your cufflinks, we can customize the size, shape, color, and production process to ensure the product fully meets your expectations.

What is the ideal size for cufflinks?

We recommend a cufflink size of 0.75 inches (1.9 cm). While we can customize cufflinks to your specifications, please note that sizes exceeding 0.75 inches (1.9 cm) may impact the practicality of the cufflinks.

Are cufflinks individually packaged?

Yes. To ensure product safety during transit, we offer options for cellophane bags or thin paper packaging. We strongly recommend some form of individual packaging during transport to prevent scratches. If you have specific packaging preferences, please specify when placing your order.

What type of attachment comes with tie bars?

Our tie bars come standard with an alligator clip attachment.

Can I use my own design to customize tie bars?

Yes. We focus on providing customized tie clip services. When manufacturing your custom tie clip, we can customize the size, shape, color, and production process according to your requirements.

What is the recommended size for the customized part of a tie clip?

We recommend a custom logo part size of 0.75 inches (1.9 cm). While we can produce according to your specific specifications, please note that sizes exceeding 0.75 inches (1.9 cm) may make the tie clip appear somewhat bulky.

Are tie bars offered with individual packaging?

Yes. We typically provide individual packaging, including options for cellophane bags or paper packaging. To prevent scratching during transit, we recommend indicating your packaging preference when ordering. We do not recommend shipping products without some form of individual packaging or wrapping.

Why are photo-etched bottle openers recommended?

Photo-etched style bottle openers are known for their quick customization process and pure electroplating colors, requiring no color fill. Their vintage and worn design effect makes these openers a popular choice for brewery and stadium giveaways. Their durability and pure, colorless quality make them an ideal long-term keychain accessory.

What metal finishes are available for bottle openers?

Our popular options include heavy-duty metal with an antique steel finish, suitable for repeated use. Additionally, we offer a durable black powder coating option, which provides a slightly different appearance.

Can the ribbon of the medal be customized?

Yes. Customers may provide desired elements for inclusion in the ribbon design. ASNY can integrate these elements into the overall ribbon design. A variety of standard ribbon colors are also available for selection.

What is the standard length of the ribbon?

The typical length of a ribbon is 30 inches (76 cm). However, ASNY offers customization services to adjust the ribbon length according to specific requirements.

Can trophies be customized?

Yes. ASNY provides comprehensive trophy customization services, encompassing dimensions, shapes, materials, colors, and inscriptions or patterns on the trophies. Customers may provide design concepts or specific requirements, and ASNY's professional design team will create bespoke trophies accordingly.

What material options are available for trophies?

ASNY offers a range of materials for trophies, including traditional metals (such as stainless steel, copper, aluminum), glass, crystal, wood, and synthetic materials. Each material possesses unique aesthetic and functional properties, allowing for selection based on the theme and budget of the event.

Can the trophy base be customized?

Yes. ASNY offers customization services for trophy bases, including material, size, color, and engraved text or patterns. Available materials include wood, marble, plastic, and metal. Engraving and laser etching services are provided to ensure stability and personalization. ASNY can customize bases with event dates, recipient names, event names, or company logos to create unique and meaningful trophies. For custom services, please provide specific requirements when placing an order. The design team will collaborate closely with customers to fulfill all customization needs.

What sizes are available for medals?

The standard size range for medals intended for events or activities is from 1.5 inches to 3 inches (3.8 cm to 7.6 cm). ASNY can also design medals in smaller, larger, thinner, or thicker sizes according to specific requirements.

Can the shape of medals be customized?

Yes. ASNY is capable of producing medals according to specified shapes, including non-circular forms. Custom shapes, including irregular designs and complex internal cut-outs, are also feasible.

Why choose customized lanyards and ribbons?

Customized lanyards tailored for your team, organization, or business are an ideal choice for promoting your brand at trade shows and various events. Our professional design team can provide a variety of lanyard decoration options, including printing, weaving, and sublimation techniques. All customization options are priced the same, ensuring you can freely choose different styles. The standard configuration is a lobster clasp, but we can customize a variety of attachments according to your special requirements.

What colors are available for lanyards and ribbons?

We can perfectly match any PMS color. If you have requirements based on other color systems (such as hex codes, RGB, etc.), we recommend using the Pantone color chart for matching to ensure the best effect.

What is the standard size for lanyards?

We offer lanyards in widths of 0.5 inches (1.3 cm) or 0.75 inches (1.9 cm), with lengths customizable according to client needs. If you have special size requirements, please communicate with us anytime; we are committed to providing personalized customization services.

Why choose customized silicone wristbands?

Our high-quality silicone wristbands can be personalized through various customization methods, whether printing your logo or text to perfectly match PMS colors, or selecting debossed or embossed effects for a more refined design style. We also offer color fill techniques to enhance the visual impact of your design. Let ASNY's professional design and production team recommend the most suitable design solution for your logo and silicone wristbands.

What colors does ASNY offer for silicone wristbands?

What styles of silicone wristbands does ASNY offer?

Our design options include embossed, debossed, printed, or color-filled, whether printing your logo or text to match PMS colors or selecting more subtle debossed or embossed designs, we can meet your needs. Ultimately, you can also choose to combine the color fill technique with the above designs to achieve the best visual impact.

What do embossed and debossed mean?

Embossing is a design technique where your logo, design, or text is printed on the wristband, making it slightly raised above the surface, thus highlighting it. Conversely, debossing is a technique that presses the design slightly below the surface of the wristband, adding a unique visual depth to the design.

What is the standard size for silicone wristbands?

We typically offer a length of about 7.5 inches (19 cm), with width options including 0.5 inches (1.3 cm) or 0.75 inches (1.9 cm). If you have special size requirements, we can also provide customization services to ensure the product fully meets your needs.

What are the differences between color printing, color paste, and essential oils?

Color printing, color paste, and essential oils are all techniques used in the surface coloring of metal products, each serving specific purposes and achieving distinct effects: Color Printing: This refers to techniques like offset printing, silk screen printing, and UV printing, which are used to achieve precise graphics and color effects on metal surfaces. These methods are typically employed for specific areas of metal products where main coloring techniques like embossed soft enamel or limitation hard enamel cannot fulfill the requirements for precise patterns or color gradients. For example, badges may use color printing to achieve photographic-quality images or precise color transitions in specific areas. Color Paste: While not a mainstream choice in modern metal craftsmanship, color paste plays a unique role where vivid or strong coverage is needed on small areas. Its use is mainly concentrated in handcrafting or restoration processes where it can enhance or strengthen original colors, especially valuable in detailing. Essential Oils: In the treatment of metal surfaces, essential oils are primarily used as color stabilizers. They are added to electroplating, paint, or ink to form a protective film that prevents color fading and wear, thus prolonging the aesthetic and durability of the product. Essential oils are not only protective but are also selected with environmental and health considerations in mind, ensuring long-lasting protection while complying with environmental standards.

What is the difference between die-struck and die-cut?

Die-struck is a process for creating custom designs by creating a unique mold and pressing the design into metal, producing pins, coins, keychains, and other products. Die-cut, on the other hand, is the ability to customize the shape according to the design, ensuring the product shape perfectly matches the design.

What is the difference between engraved lettering that is recessed (below the metal surface) and raised (above the metal surface)?

In the process of engraving on the back, recessed and raised lettering each have their unique applications and effects. Recessed engraving involves a technique where design elements are molded into the metal surface, creating a smooth and layered visual effect. This method is suitable for metal products requiring durability and even visual details, such as medals and high-end commemorative items. It also provides a more stable placement due to the smooth back, reducing wobbling. Raised lettering, by contrast, is achieved by creating a raised part in the mold, forming three-dimensional patterns and text. This technique not only enhances the aesthetic appeal but also provides a unique tactile experience, particularly suitable for applications where branding or information needs to stand out, like corporate gifts and iconic trophies.

How does laser engraving differ from metal engraving that is recessed or raised?

Laser processing is an additional technique applied post-production that utilizes high-precision laser technology to etch fine patterns or text onto metal surfaces. This method is not only suitable for metals but can also be used on various other materials, including PVC. A significant feature of laser processing is its ability to perform sequential numbering and customize unique content on the backs of individual products, making each item distinct. This is especially beneficial for products requiring serial numbers or personalized customization. In contrast, metal embossing or debossing involves creating raised or recessed letters during the manufacturing process using molds, which is particularly suited for applications requiring a prominent three-dimensional effect and consistency in back design.

How durable are ASNY's products?

Our custom metal products are made with high-grade, jewelry-quality metal materials, ensuring their exceptional durability. However, they may not be entirely suitable for continuous outdoor use. If products are exposed to outdoor conditions for extended periods (such as several years), we cannot guarantee that embossed soft enamel, imitation enamel, and epoxy resin won't fade.

What's the difference between black nickel plating and black plating?

Dyed metal finishes (plating) offer a variety of choices for artwork. By dyeing the metal, we not only simplify the number of colors and cavities required to complete the artwork but also create a true black effect on the metal surface. However, due to the limitations of the polishing process, enamel cannot use flat black or other dyed metal options. Thus, if customers wish to use a black metal effect in enamel, it can only be achieved through a black nickel plating. It's worth noting that the term "black nickel" might cause some confusion. Depending on the angle, it sometimes appears as true shiny black and sometimes more silver-gray. However, with the right artistic design, black nickel hard enamel works can exhibit stunning beauty.

Is sequential numbering available for products?

Yes. ASNY can perform laser etching or engraving of sequential numbers on the back of custom metal products. Please note, this service incurs an additional fee. Additionally, if you wish for accessories, paper cards, or packaging materials to also adopt the same numbering method, we can accommodate this as well. We invite you to clearly articulate this request during the ordering process so that we can accurately implement this feature in the final design.

What is Photodome?

Photodome is a special process widely used in printed pins, coins, keychains, etc. This technique involves adding a layer of epoxy resin over the printed design, giving the product a distinctive "dome" appearance and texture.

Which material should I choose for my design: iron, zinc alloy, or copper?

Choosing the right material depends on the complexity of your product design, your budget, and the desired physical properties. Iron is a cost-effective material typically used with die stamping to create basic metal products. It can be enhanced with soft enamel or imitation hard enamel for improved appearance and corrosion resistance. Zinc alloy is moderately priced but highly pliable, suitable for die casted processes for products requiring complex designs, inner holes, irregular shapes, and more three-dimensional effects. Zinc alloy excels in casting, perfect for intricate detail work, and produces high mechanical strength finishes. It also supports various surface treatments, including soft enamel or imitation hard enamel. Copper, while more expensive, can accommodate more complex designs and is usually left in its natural color to showcase its classic beauty. The choice of material will impact the functionality and market appeal of your product.

Can products achieve a gradient color effect?

Yes. ASNY’s products can achieve gradient colors through UV printing, offset printing, and silk screen printing processes. It's important to note that for enamel and embossed soft enamel products, each color needs to be placed in a separate cavity of the design. Thus, enamel, imitation enamel, and embossed soft enamel styles cannot achieve gradient effects.

What is the difference between offset printing and silk screen printing?

Offset printing is ideal for designs requiring precise lines and rich layering, especially suited for oil painting or photographic images. It employs a 4-color or 7-color CMYK mixing technique to create smooth gradients with indistinguishable colors. This printing method achieves high-quality image reproduction on metal surfaces. Conversely, silk screen printing is the preferred method for creating multilayered, multicolored patterns, with each color applied independently. It is particularly suited for detailed and vibrant designs and can display various colors without metallic line separation on multiple materials. Both offset printing and silk screen printing can incorporate a protective synthetic resin (AP) to enhance the surface smoothness and durability of the product.

What are the differences between 2-in-1 and 3-in-1 color changing printing?

Both 2-in-1 and 3-in-1 color changing printing techniques enhance dynamic visual effects by adding a special color-changing print film to a metal base created through processes like die stamping, die casting, or photo etching. The base can be designed with or without edges to either frame the print film for added protection and aesthetics or allow for a more natural transition of images. These technologies make it possible for the product to display different patterns or colors under varying viewing conditions, adding interactivity and visual appeal. 2-in-1 Color Changing Printing: This technique allows for the display of two different images or color variations at two distinct viewing angles. It's typically used to show two different images or color changes, such as a character in different poses or a logo that changes colors under different lighting conditions. 3-in-1 Color Changing Printing: This more complex method permits visual effects to change at three different angles, offering a richer visual experience. It is ideal for scenarios that require complex interactions and display effects from multiple angles, such as displaying three different colors or patterns.

What are the differences between hard enamel (cloisonne), imitation hard enamel (soft cloisonne), and embossed soft enamel styles?

Hard enamel (cloisonne), imitation hard enamel (soft cloisonne), and embossed soft enamel differ mainly in surface treatment techniques, appearance, and manufacturing processes, each with unique features and uses. Hard Enamel (Cloisonne): Traditional enamel, commonly referred to as hard enamel, features intricate metal lines that outline the pattern, filled with high-quality enamel materials like cloisonné and fired at temperatures above 800 degrees Celsius to create a smooth surface. Each enamel piece is meticulously polished and plated post-firing, enhancing its durability and showcasing a variety of metallic lusters. The vibrant colors and high artistic collectible value of enamel badges make them suitable for high-end gifts. Imitation Hard Enamel (Soft Cloisonne): Imitation enamel, also known as soft cloisonne, uses resin or polymers as fill materials and copper or zinc alloy as the base. Precision molds cut the design pattern, and metal lines separate the different pigment areas. The pigment fill area, slightly recessed below the metal edges, retains more texture and depth. During color processing, pigments mixed with a hardener are injected within these metal confines and cured at high temperatures. Unlike hard enamel, products made with this technique usually do not undergo polishing, making imitation enamel products popular for their vibrant colors, clear boundaries, and detailed designs at a lower cost. Embossed Soft Enamel: Embossed soft enamel products utilize a distinct process where one or multiple layers of special paint are applied to the metal surface and then cured at high temperatures. This technique results in a smooth surface, uniform color, and stronger line definition, providing excellent visual effects and a good gloss. Due to its efficiency and low cost, embossed soft enamel is ideal for large-scale production and commonly used for corporate promotions and event memorabilia. In summary, enamel products stand out for their high-quality feel and artistic value, suitable for premium gifts; imitation enamel products are favored for their cost-effectiveness and detailed presentation; while embossed soft enamel products are the ideal choice for large-scale applications due to their high production efficiency and excellent visual effects. Each technology has its unique advantages to meet different needs and occasions.

Is glitter enamel an option?

Yes. ASNY indeed offers glitter enamel at no additional cost. We warmly invite you to specify this request when placing your order, or during the product proofing stage via email. Please note, glitter enamel is suitable for imitation enamel and enamel products, but for the best effect, we recommend applying it to imitation enamel products. The polishing process of enamel may reduce its glittering effect.

Is there a glow effect available for dark enamel?

Yes. ASNY does offer this additional charge service. However, we do not specifically recommend using the glow effect with dark enamel, as its luminosity may not be as bright as expected. Nonetheless, this option does indeed provide a subtle glow effect.

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